Customer Support

Online ordering of our popular TruFit® Tube Cleaners & Plugs

We are pleased to offer online purchasing of Conco TruFit® tube cleaners and plugs for our end-user customers.  End-user customers include power plants, refineries, petrochemical plants and other industrial facilities.  To set up your account for online ordering, please contact the internet account services team at 1-800-345-3476.  The call is free and only takes a few minutes of your time to enable online ordering on your account!  Currently, online ordering is only available to end-users in North America.

Credit or Purchase Orders
Customers with an active Conco online account may purchase tube cleaners and plugs using their Visa, Mastercard or purchase orders online, please select this option in your shopping cart during checkout.

Shipping

Orders received after 11 am (EST), may not be available for shipping until the next business day.

• If your order is shipping to the continental United States, we offer shipping through UPS Ground (1-5 business days)
• For international or overseas orders, we offer shipping through UPS Worldwide Expedited.  (2-5 business days)

If you prefer to use your own shipper, you can easily enter this information including their name, account number and your preferred level of service (shipping speed) during the checkout process of your order!

Warranty

We promise to provide you with products that are free of workmanship defects. However, we cannot assume liability for injury, loss or damage, consequential, of any kind, from the use or inability to use any Conco product.

Cancellation

Orders cannot be canceled once the order has been shipped. Products ordered in error can be exchanged for another product plus a 15% restocking fee.